You don’t have to convince us you work hard — we already know, which is why we offer you PTO after working a certain number of hours.
Finding a work-life balance that feels right for you is a tough line to walk, and we want to make sure you have the flexibility to take time off and recharge whenever you need it. Once you’ve hit the milestone hours, you can kick back and relish some well-deserved time off, knowing you’re still getting paid. It’s just one of the ways we thank you for your dedication and commitment to making a positive impact.
Recruiter matching
One of the things we’ve learned in our collecting traveler feedback quest is that the relationship you have with your recruiter is important to you and directly impacts your travel experience. So, we’re making an effort to update our process of matching you with a recruiter that you vibe with on every level.
“I like to use dating as a metaphor to the traveler-recruiter relationship because there are so many parallels,” said Circo. “If our travelers don’t like their company on this date that they’re on, they’re going to go find someone else, and they do. I think there are a lot of different questions we should be asking on the frontend when we interact with our travelers so we can really understand what they’re looking for and try to find someone who matches that. And if it doesn’t work out, we want to find someone else that does get it.”
Related: What Healthcare Travelers Love About Fusion Medical Staffing Recruiters
"Your relationship with your recruiter is pivotal," said Stanley. "We know that not every match is perfect, which is why we're committed to finding the right fit for you. What qualities do you value in a recruiter? What makes a great partnership for you? And if, after some time, you feel it's time for a fresh perspective, we're here to support you in finding a new match. We understand that each of us are on our own path, and sometimes, having the right partner can make all the difference"
ICYMI, we like to do things differently here. When you start your travel adventure with us, we’ll match you with a kick-ass recruiter who acts as one of your main points of contact throughout your entire career with us.
“The single point of contact and the traveler-first model is something that sets us apart,” said Aaron Polak, RN, and Fusion Medical Staffing travel nursing recruiter. “All of our processes, our procedures, everything — all of it is designed around our travelers. We’re trying to make things go as smoothly for them as possible.”
Dedicated clinical liaisons
Need to talk to someone who’s been in your shoes? Our clinical team is all ears.
From relaying industry changes to offering an enhanced level of understanding to ensuring you’re matched with a travel job where you’ll succeed, our dedicated clinical liaisons are here for you.
“We serve as a sounding board and advocate for our travelers, and since we do have clinical knowledge, we can better understand the situations our travelers face and help guide them,” said Manager of Clinical Services Casey Morrison, RN. “Having someone that can advocate for you, empathize with your situation, and has had similar experiences to yours is important.”
Relationship-based support
Not to brag but you won’t find the same level of relationship-based support anywhere but here, thanks to our traveler experience team.
To us, relationship-based support means prioritizing you as a human first — it means understanding your unique set of needs, preferences, and challenges. And how we do that is by building genuine connections with you based on trust and mutual respect. By taking the time to get to know you on a personal level, we’re better equipped to offer tailored support that truly makes you feel valued, seen, and supported.
“We know that travelers in general don’t feel supported on assignment, so we’re doing everything we can to understand what that means and start to build programs and services to support them,” said DeVeney. “We never want our travelers to feel like a number or a transaction, so we’re going to do everything we can to prevent that and stand out by saying every single one of our travelers matters and meaning it. We want to have personal relationships with every single one of them.”
Whether it’s lending a listening ear, offering guidance, or simply being there as a supportive ally, our relationship-based support ensures that you always feel appreciated, heard, and empowered every step of the way. With us, it’s not just about filling shifts or completing assignments — it’s about building meaningful relationships that last a lifetime.
“We want to be your partner,” said DeVeney. “We want to build a relationship with you. If you want an agency that’s going to support, value, and listen to you to make sure your experience is top-notch and fix it when it isn’t, we’re the place for you.”
Frequently asked questions
What's are the differences between what traveler experience, clinical, and recruiters have to offer?
Your recruiter is your go-to partner — helping you find the right assignments, negotiate contracts, provide ongoing support and career guidance, and answer all your day-to-day questions along the way.
Our clinical team, on the other hand, is here to keep you informed on industry updates, make sure you're matched with assignments where you'll thrive, and provide compassionate support for any clinical challenges you encounter while on the job.
Lastly, our traveler experience team is dedicated to making your journey as smooth and enjoyable as possible. From solving challenges on assignment to simply being a listening ear when you need one, they're here to support you every step of the way.
Can you give a real-life example of a situation where I would reach out to traveler experience for assistance?
"Every day we work with our internal teams, travelers, and clients to ensure we're providing a great experience and improving the lives of everyone we touch," said Traveler Experience Advocate Molly Wellenstein. "One situation where we may offer you assistance is if your recruiter is promoted internally or leaves the industry; there can be a lot of unknowns. Our traveler experience team will walk alongside you to ensure you're matched with a recruiter who will best fit your needs."
Why is it a big deal that Fusion has a team dedicated solely to traveler experiences?
Good q! Our traveler experience team is a big deal because no other travel nursing, therapy, or allied health agency offers this level of support. With us, you don't just get help with contracts or assignments — you can feel good knowing you have a team that truly listens, cares, and is here to celebrate your wins and walk you through challenges. It's just another way we show you that you're never just another traveler to us.
We’re taking relationship-based support to the next level to show you that you’re more than a name on a roster — you’re a human being, and we see you. Whether you need help finding your next assignment, navigating the ins and outs of travel logistics, or just someone to hear you out, our traveler experience team is here for you every step of the way.