Having a trusted partner by your side as a healthcare traveler can make or break your entire experience — we get that, and we want to be the best partner on your journey. That’s why we take your insights and constructive feedback very seriously.

We’ve learned a lot this year, thanks to you, and we promise to continue to listen and grow. Here’s some of the top feedback we’ve received (so far), plus more on how your voice inspires positive change here at Fusion Medical Staffing.

• What we’ve learned from you (+ what we’ve done in response)
• How your feedback inspires positive change
• Frequently asked questions

You Spoke, We Listened: How Your Feedback Shapes Our Traveler Support

What we’ve learned from you (+ what we’ve done in response)

Finding safe, reliable temporary housing is a major challenge

When you’re away from home, you need a secure and comfy place to return to unwind and rest after long shifts. But we’ve learned that finding safe, legit temporary housing on your healthcare travel assignment is far from a walk in the park.

Related: Understanding Your Medical Traveler Housing Options

To help make your housing journey a little easier (and safer), we put together a downloadable resource with tips on searching for short-term housing, complete with Fusion-exclusive preferred partners and discount codes. Interested in getting your hands on this juicy information? Simply reach out to your recruiter.

The cost of traveling between assignments is a source of stress

It can feel like a lot to go from healthcare travel assignment to healthcare travel assignment, especially when you factor in the travel logistics of getting there. Whether you fly or drive to your next healthcare traveler job, the cost can quickly add up — heard.

When you travel with us, we’ll help cover the cost for the air or road mileage incurred on the way to your assignment location. Let us take some financial stress off your plate; contact your travel nurse or allied health travel recruiter for more details on where to submit your mileage reimbursement request.  

It can be difficult to search for and find healthcare traveler jobs

For some traveling healthcare professionals, finding the right travel assignment can feel like a full-time job itself. With many factors to consider — pay, location, start date, and more — the job search process can feel overwhelming.

But have you used the Fusion Medical Staffing app? Designed specially for you, our app simplifies the healthcare travel job search process for travel nurses, physical therapists, and all other healthcare professionals.  

Complete with unique features that allow you to search for and narrow down thousands of healthcare travel jobs nationwide, our app empowers you to easily find assignments that match your preferences, lifestyle, and vibe.

Even better, when you use the Fusion Medical Staffing app to find your next healthcare travel job, you can upload and save your credentials like your resume, licenses, and certifications to your personal profile, and avoid re-entering your information with each job application. All things combined, using the Fusion Medical Staffing app just makes sense.  

More discounts and deals for healthcare professionals would be nice

There’s no denying that you work hard and make a positive difference as a healthcare traveler. While healthcare traveler appreciation may be underrated elsewhere, it’s a main priority for us at Fusion Medical Staffing.

One of the ways we celebrate the positive impact you make is through various discounts and deals! In addition to deals and discounts from your favorite brands, such as Adidas and Ray-Ban, Fusion Medical Staffing also offers exclusive hotel and rental car discounts. Holler at your recruiter to get the secret codes.    

Continuing education costs should be reimbursable

You’re so right — continuing education, licensing, and certification fees should be reimbursed. And they are when you travel with Fusion Medical Staffing!

Maintaining your CEUs, licensure, and certifications ensure that you’re knowledgeable and compliant with the ever-evolving standards of your healthcare travel profession. Make keeping them current and up-to-date simple and let us help with the cost.

How your feedback inspires positive change

Here at Fusion Medical Staffing, your insights and constructive feedback aren’t just heard — they’re the catalyst that drives us to do and be better every day.

“If our travelers are telling us something, then we’re listening and making changes to what we do to address it,” said Dan DeVeney, Fusion’s vice president of traveler experience. “Whether it’s 24/7 live support on the phone, different digital angles to reach out to, or having others outside of recruiters that can support our travelers, as well, we just want to make sure that support is there, and that our travelers feel valued.”

We know the challenges that often come with healthcare travel, so when you share your experiences with us — whether related to healthcare facilities you've worked, professional growth opportunities, housing stipends, furnished housing, etc. — you help us identify gaps and inspire solutions that matter. From revamping traveler support systems to adding new perks and benefits, your voice shapes the way we grow.

Frequently asked questions

Why, how, and how often is healthcare traveler feedback?

The main way we collect your feedback is through emailed surveys. While we have many different feedback touchpoints throughout our traveler journey, you can count on consistently hearing from us starting the third week of your travel assignment.

The reason why we’re so passionate about hearing your thoughts and constructive feedback is because we want to grow, and you help guide these efforts. As Traveler Insights Analyst Stephanie Stanley said, “Your feedback is invaluable in helping us improve and ensure that your experience with us is as seamless as possible.”

How can I be sure my voice is being heard?

Here’s the truth: your feedback is the foundation of our traveler support. That means that we don’t take it lightly.

Related: Relationship-Based Support: The Role of Our Traveler Experience Team

“All our processes, all our procedures, everything’s designed around your experience as a traveler,” said Fusion Travel Nurse Recruiter and Former Travel Nurse Aaron Polak, RN. “We’re trying to make things go as smoothly for you as possible and I think that sets us apart.”

If you've shared your perspective and don't feel like anything has come of it, don't be afraid to reach out to our Traveler Experience team or your recruiter!

Does my feedback really make a difference at Fusion Medical Staffing?

How does Fusion compare to other allied and travel nursing agencies in asking for and listening to feedback from healthcare professionals?

Since we’re one of the only, if not the only healthcare travel staffing agency to have a Traveler Experience team, it’s safe to say that we set the bar in asking for and listening to your feedback — and the bar is high.

“We want to be known in this industry as the agency that takes care of our travelers,” said DeVeney. “We, in the industry, have always been known for very top-level service.”

When it comes to you and your experience, we don’t wait around to see what our competitors are doing. Instead, we start making moves and changing the status quo.

Your feedback has been a game-changer, guiding us to make improvements that really matter. This year, your insights have helped us grow in ways we couldn’t have done alone, and we’re excited to keep that momentum going in the future. Your voice isn’t just heard — it’s shaping the future of how we support you, and we can’t wait to see what we’ll accomplish together.